Communication skills Archives

Leadership Strategies For Professional Growth And Success With Todd Fleming

We all want to achieve our goals and be successful. We want to make a significant difference and drive change. But are we taking the steps needed towards professional growth? Lance chats with Todd Fleming, Vice President and General Manager for Legends Global Sales. Todd has taken on several high-profile roles in his career. In navigating …

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The Art Of Walking Away: Learning To Hold To Your Value With Anthony Macri

podcast / By Lance Tyson

Sometimes a deal doesn’t go your way. Maybe the terms just aren’t right. When that happens, do you hold to your value? That is a fascinating question, and we will hear our guest’s take on it in this episode. Lance Tyson speaks with Anthony Macri, VP of Partnership Marketing for the Memphis Grizzlies. Anthony’s career has …

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The Human Sales Factor Shows How to Expand your Power to Influence and Persuade

Sales Leadership / By Lance Tyson

Back in 2015 when I ran a call center, my director of technology issued an ominous warning: “You know, hackers are using the same persuasion and influence skills we use to reach top decision makers to gain access to systems they shouldn’t have access to.”

Turning Failures Into Opportunities For Improvement With Ed Eppley

podcast / By Lance Tyson

When somebody in your organization fails or commits mistakes, do you instantly blame them? Or do you do something about it? Great leaders know how to turn failures to opportunities for improvement. Listen to this episode as Lance interviews his former coach, mentor, and business partner, Ed Eppley, founder, and president of The Eppley Group. …

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Creating High-Performance Teams To Build A Brand And Grow Your Business With Curt Waugh

podcast / By Lance Tyson

Do you want to build your brand with great people behind you? You have to know how to be a true leader. Lance Tyson sits down with another heavy hitter in sports and entertainment, Curt Waugh, the Vice President of Ticket Sales and Service for the San Diego Padres. Their discussion touches on creating high-performance …

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What Beach Volleyball’s A-Team Can Teach Us About Sales Management?

Sales Management / By Lance Tyson

The Difference Between Sales Management and Sales Leadership for High-Performing Sales Teams In my coaching sessions, I sometimes ask, “Which has more appeal, sales leadership or sales management?” Often, sales

To CC or Not to CC…There is No Question

Sales Coaching / By Lance Tyson

High-Performance Sales Teams Leverage Multiple Decision-Makers to Close the Deal In most B2B sales, you will need to deal with more than one decision-maker. To avoid getting limited by corporate politics and the whims of one decision-maker, you should enhance your entry efforts by contacting all decision-makers who can have an impact on your sales …

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Don’t Get Your Ask Kicked

Sales Tips / By Lance Tyson

High-Performance Sales Teams Make the First 7 Seconds Count In the early 1990s, I remember being so excited when pay-per-view had on a Mike Tyson boxing match. It didn’t matter who it was, Iron Mike’s opponent was going to get their ass kicked, usually in the first round. The hype and excitement lasted for weeks, …

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The Myth about Legendary Closers

Sales / By Lance Tyson

Trust Your High-Performing Sales Team To Close Legendary closers are like Bigfoot, like leprechauns. They just don’t exist. But if you look at the classifieds under sales jobs, companies are always looking to hire skilled closers. Somehow, closing has become some kind of mythical skillset only a handful of enlightened beings have mastered.

They Didn’t Put Him on the $100 Bill for Nothing

Sales Coaching / By Lance Tyson

Increase Sales Metrics by Using the Balance Close One of the best sales books you’ll ever read is Ben Franklin’s autobiography. He’s really the only American philosopher we had. And he’s one of our only inventors and philosophers. What made Ben Franklin such an expert in sales? The way he made decisions. For any …

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It’s as Easy as DDE

Sales / By Lance Tyson

Be Proactive with Objections to Drive Sales Metrics When we consider some of the toughest objections we deal with as salespeople, financial objections have to be on the top of the list. Budget and cost are difficult things to combat. I mean, either the money exists for your product or service, or it doesn’t, right? …

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Never Battle With the Buyer

Sales Performance / By Lance Tyson

Resolve Objections With Points of Agreement to Increase Sales Performance If you look at any negotiation process, there’s a lot of wording out there about battling an objection. Now I’ve watched a lot of high-level negotiators in my life. But I’ve never seen high-level lawyers or high-performing salespeople battle.

Oh Yeah? Prove it!

Presentations / By Lance Tyson

Drive Sales Effectiveness by Using Evidence Once a salesperson has diagnosed the buyer’s problem correctly, he or she needs to present the right prescription in such a way that it persuades the buyer to see value in the solution or opportunity. A high-performing sales team knows they need to gain the high ground in order …

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Dial in on the Diagnosis

Sales / By Lance Tyson

Improve Sales Metrics by Confirming Your Prospect’s Needs While you are browsing the new and used models on a car lot, you typically have your buying criteria in mind and the reason you’re buying a car. Maybe that reason is to get to work, or to taxi your family around town. You also have absolutes—a …

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